HSIN CHANG GROUP has been manufacturing and exporting anchors since 1981 in middle of Taiwan. The employees are over 60 people. Our company is subject to long term operation and provide the best service to customers, thus our customers are now around the world.
We are not only good at manufacture, but also emphasize the research and development. Our production process, from designing, testing, manufacturing to finishing, is consistently improved by our R&D term. We have successfully developed a variety of new products and got the international patents from US, Australia and Europe. We also cooperated with the well know manufacturers who are specialized in Fastener by OEM for long term partners. For the management, we began an ISO 9002 certified manufacturer in 1997. And get the ISO 9001 certificate in 2003. Strict controlling the quality and production to ensure our customers always receive the best is our company policy. Thus we bought and used the accurate inspection equipment to perform. Our occurrence of defective products was maintained less than 0.6 percent in 2003. And star up than 75% customer satisfaction. For our policy are offer good quality products at reasonable prices and to satisfy customer get the long term mutual benefit.
Over the years, Hsin Chang's business strategy has been to seek steady growth. Though we have built up a wealth of experience in the field, we still continue to seek further refinement in terms of professionalism, research, technology and diversification of business operations. Beyond the above we are adopting scientific management methods in order to cultivate our personnel. For the future, Hsin Chang hopes that its outstanding management team will continue its efforts in the global market. Led by our company president and general manager, using our past efforts and untapped potential as the foundation, all of Hsin Chang's business divisions will work together to take Hsin Chang to the next level. We will continue to provide the most competitive prices and capabilities in order to provide each and every one of our customers with the most sincere and perfect service.
In 2020, we move to Changhua city for better effectiveness! The plant covers an area of 7,000 square meters.